14 year old American Jacob Cramer not only caught the attention of ‘Ted Talks’, but also that of the August 2016 group of PAB students during a class on understanding client needs. After watching Jacob’s heart-warming story explaining his movement ‘Love for the Elderly’, whereby he receives and distributes letters of friendship to elderly people throughout the USA, the students unanimously decided to write their own letters. The letters were sent to Dona...
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